Yalah Travel Morocco ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, email address, phone number, postal address, and date of birth.
• Payment Information: Credit card details, billing address, and transaction history when you make a purchase.
• Travel Preferences: Destination preferences, travel dates, accommodation requirements, and special requests.
• Account Information: Username, password, and profile information if you create an account with us.
• Communication Data: Records of correspondence when you contact us via email, phone, or other communication channels.

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.

We use the information we collect for the following purposes:

• Service Delivery: To process bookings, arrange travel services, and fulfill your travel requests.
• Customer Support: To respond to your inquiries, provide customer service, and resolve issues.
• Communication: To send booking confirmations, travel updates, and important service-related notifications.
• Personalization: To tailor our services and recommendations to your preferences and travel history.
• Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention: To detect, prevent, and address fraudulent activity and security issues.

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly and enable core features.
• Performance Cookies: Collect anonymous information about how visitors use our website to help us improve its performance.
• Functionality Cookies: Remember your preferences and settings to provide a personalized experience.
• Analytics Cookies: Help us understand user behavior and measure website traffic using services such as Google Analytics.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, and delivering services (e.g., hotels, tour operators, payment processors).
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: When you explicitly authorize us to share your information for a specific purpose.

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the purposes we specify.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission using SSL/TLS protocols.
• Secure storage of personal information on protected servers with restricted access.
• Regular security assessments and updates to our systems and procedures.
• Employee training on data protection and confidentiality obligations.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard safeguards.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically, we retain:

• Booking Information: For up to seven years after your travel date for accounting, tax, and legal compliance purposes.
• Account Information: Until you request account deletion or for three years of inactivity.
• Marketing Communications: Until you unsubscribe or withdraw consent.
• Website Analytics: In aggregated, anonymized form indefinitely for statistical purposes.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to legal obligations.
• Restriction: The right to request restriction of processing your personal information in certain circumstances.
• Portability: The right to receive your personal information in a structured, commonly used format.
• Objection: The right to object to processing of your personal information for certain purposes.
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

The inclusion of links to third-party websites does not imply endorsement or recommendation of those sites or their content.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If we make material changes to this policy, we will provide notice through our website or by other appropriate means.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Yalah Travel Morocco
Email: privacy@yalah-travelmorocco.com
Phone: +212 XXX XXX XXX
Address: Casablanca, Morocco

We are committed to addressing your privacy concerns and will respond to your inquiries as promptly as possible.